Basic API Usage

Please note that all Snap & Live Chat API requests must use the `HTTP` protocol.

The next section of the URL path depends on the type of your request. For example, use the agent’s Contact Us to obtain or modify agent data.

In all requests, the `X-API-VERSION` header must be set to the number of the version you want to use. The most recent version is 2.LiveChat is an online customer service software with live support, help desk, and web analytics capabilities. The Live Chat platform is an ecosystem for developers that has evolved around Live Chat products over the years.

Snap & LiveChat is an open messaging protocol from a platform's technical perspective. The messaging API lets you integrate any communication channel directly into LiveChat. From a business point of view, we are a team dedicated to building a vibrant lightweight marketplace of apps and services.

We have just explored the surface. You have a lot to discover! Go ahead and watch the full platform overview, or dive deeper into the platform toolkit.

Our API provides a set of flexible tools that you can use to create new outstanding projects. We smile every time and every time we see skilled developers seeing their creativity!